Website Special Needs Tutoring Company

Special Needs Tutoring Company
Remote
$23.78 – $24.93 an hour
Part-time

Full Job Description

Job Title: Part-Time Administrator
Location: Remote (in Canada)
Schedule: Monday – Friday, 2 hours per day between 8am and 4pm PST

Company Description:
Join our busy, growing, and vibrant tutoring agency dedicated to enhancing educational experiences and outcomes particularly for students with learning differences such as ADHD, dyslexia, dyscalculia, ASD.

Job Description:
We are seeking a proactive and organize Administrator to join our team on a part-time basis. the ideal candidate will support our Client Services/Operations Manager with a wide range of administrative and client care tasks aimed at facilitating smooth operations and excellent service delivery.

Key Responsibilities:

  • Handle new client inquiries and interact positively with funding agencies to implement contracts.
  • Assist with effective communication with both private and public school staff regarding tutoring arrangement.

Assessment and Onboarding:

  • Assist in proofreading and updating assessment summaries, ensuring proper distribution to clients and tutors.
  • Support the onboarding process for new clients and students, and match students with tutors based on needs and expertise.

Scheduling and Coordination:

  • Manage scheduling for over 30 tutors and 170+ students using Teachworks software and other scheduling software.
  • Coordinate substitute tutors ensuring alignment of skills and expertise with students needs.

Client Care and Support:

  • Assist in regular client check-ins, address concerns, and relay¬† positive feedback to tutors.
  • Schedule follow-up assessments and manage communication of outcomes.
  • Alert managers with relevant details when problems arise.

Administrative Support:

  • Utilize CRM for maintaining accurate records of clients and tutors.
  • Update website content, manage¬† tutor training platforms, and keep track of licensing needs.
  • Assist in the creation and management of automated workflows and maintain a Google map of all student and tutor locations.

Additional Responsibilities:

  • Keep track of necessary reports for agencies and ensure accurate invoicing and tutor compensation.
  • Oversee the dispatch of birthday emails and other client engagement activities.
  • Liaise between the client services manager and the marketing team to support agency marketing efforts.

Qualifications:
We are looking for a candidate who possesses the following qualifications:

  • Excellent Communication Skills: Ability to communicate clearly and effectively in both written and verbal forms.
  • Organizational Abilities: Strong organizational skills with a keen attention to detail.
  • Technical Proficiency: Experience with CRM systems and scheduling software will be very beneficial. A typing speed of 50+ words per minute will be important.
  • Problem-Solving Skills: Aptitude for proactive problem solving.

Potential for Growth:
This part-time position offers the potential to gradually evolve into a half-time or full-time role with increased responsibilities, depending on the candidate’s skills, qualifications, and availability.

Apply Now:
If you are detail-oriented, have excellent communication skills, and are looking for an opportunity to grow within an educational environment, we would love to hear from you!

Job Type: Part-time
Pay: $23.78-$24.93 per hour
Expected hours: 10 per week

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Work from home

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Application question(s):

  • What other experience do you have that may be relevant to small but quickly growing tutoring company?
  • What is your typing speed?

Education:

  • Secondary School (required)

Experience:

  • administrative: 2 years (preferred)
  • Google Workspace: 2 years (preferred)

Work Location: Remote

Expected start date: 2024-05-10

Administrative Support – Remote – Indeed.com

To apply for this job please visit ca.indeed.com.

Disclaimer

The Atikokan Employment Centre advertises the following job posting as a service to its clients and to the community. Atikokan Employment Centre is not responsible for the wording or content of the advertisements. All correspondence concerning each position should be directed to the contact name identified in the advertisement.