Website Arctic Canadian Diamond Company

Location: Yellowknife, Northwest Territories, Canada
Employment Type: Full-time

About Arctic Canadian Diamond Company
Arctic Canadian is a Canadian mining company and a significant producer and supplier of premium rough diamond assortments to the global market. The company owns and operates the Ekati Diamond Mine, located in Canada’s Northwest Territories. In addition to its mining and exploration operations, Artic Canadian has offices in Canada and Belgium.

Position Overview
Reporting to the Aviation Superintendent and cross shifting on two (2) weeks on, two (2) weeks off rotation at the Ekati mine site, you will work in collaboration with the Calgary based Aviation Coordinator in the execution of the travel program for the Ekati operation, including Passenger movement, processing travel requests, liaising with our carriers and other service providers, connecting in communication with site admins and department leaders, periodic coverage at the Aerodrome as and when required and other administrative duties. The successful candidate will be a forward-thinking individual with the ability to develop medium term strategies, have good emotional intelligence skills and the ability to address concerned travelers and manage stress during times of uncertainty.

Job Duties/Responsibilities

  • Utilize the Ekati Travel and Accommodation System (ETAS) to process, manage and modify passenger flight schedules and travel requests and movement
  • Manage traveler profiles and support the coordination and optimization of aircraft schedules and monitor aircraft utilization
  • Prepare and distribute accurate and timely passenger manifests, itineraries, and flight schedule changes for employees, contractors and visitors commuting to the Ekati Diamond Mine
  • Provide coverage at the Unicom station when required
  • Liaise with Contracts Department, Human Resources, Physicians Assistants, and Security Investigations Team to ensure that everyone travelling to the mine has met the Ekati Travel Matrix requirements before being allowed access to the Mine Site
  • Assist in the coordination of the response to unexpected weather delays or aircraft servicing issues, as required
  • Help to develop and execute optimal recovery plans for those instances of unexpected weather delays or aircraft servicing issues
  • Using SAP, process invoices from carriers when required and provide feedback to finance as to spend activity and accruals when required
  • General office administrative functions for the Department, as required
  • Process Invoices and prepare Monthly budgeted accruals
  • Mentorship of employees and trainees
  • Always protect the safety and well-being of yourself and your co-workers. Follow all Company specific safety protocols and Occupational Health & Safety policies and procedures


  • High School Diploma or GED equivalent
  • Post-secondary Certificate or Diploma from recognized College or Technical school
  • Minimum of two (2) years progressive experience in aviation operations or travel industry required
  • Minimum of three (3) to four (4) years administrative experience
  • UNICOM or CARS experience would be considered an asset
  • ROC-A would be considered an asset
  • Knowledge and understanding of Transport Canada’s CARS/NAV Canada regulations an asset
  • General knowledge of Environment Canada Aviation Weather & ability to read and interpret weather reporting and forecasts an asset
  • Working knowledge of SAP and Microsoft Office, with strong computer literacy and a willingness to learn new computer skills
  • Experience working in the mining industry, northern Canada, and an understanding of the northern regulatory environment is preferred

What we offer
At Arctic, we believe people are our most important asset. This is why we are fully committed to the health, safety and well-being of our employees. We believe in establishing strong lasting and respectful relationships with the people and communities with whom we work.
Arctic is dedicated to developing our workforce and to creating an environment where people can learn, grow and take on new responsibilities. We build capacity within our workforce by offering leadership training, apprenticeship positions and adult education initiatives.
Arctic offers a competitive salary, performance bonus and total compensation package, including company paid extended health, dental and vision care, an Employee Family Assistance Program (EFAP), employer matched pension, generous paid vacation and personal days, as well as a Dependent Scholarship Program and employee discounts. On site we provide accommodations and meals, a fully equipped gym and recreation facilities.

Additional Information
Arctic provides travel to and from the Ekati mine site out of Calgary, Yellowknife and other northern fly points.

Employees need to be fully vaccinated with a Health Canada approved COVID-19 vaccine.

Preference will be given to qualified applicants from Arctic’s Impact Benefit Agreement (IBA) Groups. Members should clearly identify their IBA status on the online job application and resume to receive priority consideration.

Visit to apply and to learn more about Arctic’s operations.

Closing Date: This position will remain open until a suitable candidate is found.

Travel Coordinator – Arctic Canadian Diamond Company

To apply for this job please visit


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